FAQs
Frequently Asked Questions
Please reach us at stilllifevases@hotmail.com if you cannot find an answer to your question.
How to clean glass vase and metal base?
Glass vase: Do not submerge in water. Use an ammonia-free glass cleaner on the outside and wipe glass dry with a microfiber cloth.
Metal base: Wipe metal with a slightly water dampened soft, clean cloth and wipe dry with a microfiber cloth.
How to clean acrylic insert?
Not dishwasher safe. Wash with warm soapy water directly after use. Wrap a flat wooden stick with a microfiber towel. A paint stirrer or ruler work well. No spoons or knives. Work the stick and towel into the insert using a gentle back and forth motion to dry; no hard movements to avoid cracking corners. Plexiglass cleaner can be used in place of warm water and soap. Denture cleaning tablets can be used to remove hard water stains and calcium deposits. Do not use paper towels.
How do I create a new arrangement?
First, remove the liner from the vase. Cut the stems of flowers to the height preferred and place them in the liner. Next, using a small mouthed watering can, pour water into the liner. Wipe any drops off the outside of the liner with a microfiber cloth before placing the liner back into the vase.
Want a centerpiece that guests can see over? Cut flowers stems on the short side (approx 4″ taller than the vase). Trim as needed.
*Note of caution: forcing very thick stems into the liner can cause it to crack.
What kind of water can I use?
Tap water is okay to use for all flower arrangements with one exception: If the water source is hard water we recommend bottled distilled water only to avoid water stains on the liner.
Does the insert come with the vase? Or should I order the insert separately?
Your Still Live Vase comes with an insert. It should last as long as you own the vase, but if for some reason it becomes damaged, replacement inserts are available to purchase.